Department : Electric

108 Highland Ave

Brocton NY 14716

Phone:  (716) 792-4160

Dept Head: Joe Majkowski

 

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The Electric Department is responsible for providing reliable service including line, pole and meter maintenance for approximately 900 customers in the village.

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For consumer complaints that cannot be resolved with the Village, you may contact the New York Department of Public Service (DPS). 

DPS complaints may be directed as follows: 

Website: www.dps.ny.gov/complaints;  

Phone: DPS HOTLINE at 1-800-342-3355 (M-Th 7:30am-7:30pm, F 7:30am- 7:00pm);

or

Mail:  Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223

Emergency HOTLINE: If your service has been, or is about to be, shut off you can call the PSC’s toll-free.  HOTLINE 1-800-34-3355 for help.  It is staffed from 7:30am-7:30pm on business days.